Managed Cloud Hosting

Managed Cloud Hosting

Oxford Web Applications provide fully Managed Cloud Hosting services from UK based Data Centres. We offer a fully managed service to our clients for a fixed annual cost. Our services include the provision of servers, managed bandwidth, 24x7 active monitoring and optionally 24x7 Application monitoring and response.

The hosting services are managed and supported by our own UK based full time team of IT specialists.

Clients choose to host their online services with Oxford Web Applications because we have been providing our services since 1996 and understand the importance of security, resilience and offering friendly ongoing UK based accessible support. We aim to provide 100% uptime and actively work with our clients to achieve this.

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Infrastructure

Our fully Managed Cloud Hosting services are provided from independent UK based Data Centres which are specified to Tier 3 and Tier 4 infrastructure standards. Our systems are designed to provide as close to 100% uptime as possible with inbuilt resilience and automatic failover of critical equipment in place.

The data centres are certified to ISO 27001 Information Security Management environment and are Payment Card Industry Data Security Standard (PCI DSS) certified.

We use Hewlett Packard server infrastructure and VMWare is used as our preferred virtualisation technology.

Secure Virtual Private Networks (VPN) can be used to securely transfer data between client’s internal systems and the Oxford Web Applications Cloud hosting service.

Management and Support

Active Management and support is provided as standard by the Oxford Web Applications team. We understand the importance of monitoring and keeping systems up to date, which ultimately means that there is less unscheduled downtime.

24x7 active monitoring of the hosting infrastructure is included as standard with all of our Cloud Hosting services. Optionally we can provide 24x7 Application monitoring and response to ensure that any application issues are resolved promptly by the Oxford Web Applications team.

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Hosting Options

Oxford Web Applications support Microsoft and Linux server infrastructures. Our fully managed Cloud hosting services comprise of one or more Virtual Private Servers (VPS) and these will include managed bandwidth, managed firewall and 24x7 monitoring and response.

Clients can add optional services to the agreement including Data backup services, 24x7 Application monitoring and response and Monthly Security Protection.

Standard support is included with all of our hosting agreements.

If you would like to discuss your requirements with a member of our team or send us details of your requirements we would be happy to provide a fixed cost proposal.

Business Continuity

Oxford Web Applications hosting infrastructure is physically located at geographically separated UK based Data Centres and we offer clients the option to host their applications at multiple locations.

Our Business Continuity options include the implementation of secure data replication between the primary and secondary servers. This can be achieved either by replicating a copy of the primary server on a regular basis to the secondary facility, or implementing secure active data replication which can provide real time duplication of data between each location.

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Domain Name Management

Oxford Web Applications provide Domain name management which includes the registration, hosting and renewal of Internet domain names.

We are a Nominet accredited registrar. We are also able to register and manage ac.uk, gov.uk, gov.scot, gov.wales and llyw.cymru domains directly with Jisc.

Domain names which we manage are hosted on geographically separated production name servers to provide security and resilience.

Monthly Security Protection

To ensure the Web Applications we develop for our clients remain secure we offer our Monthly Security Protection service. Each month we will identify and install any operating system or middleware security patches which have been released and install these onto the host server and application on a monthly basis.

This service ensures that the host server and web application is kept secure from security vulnerabilities which have been identified and fixes released by the vendor.

Patches will be applied on a monthly basis by default. If a zero day exploit for any of the items covered is disclosed during the month and the vendor recommends immediate patching, then we will apply the update once we are happy that it is stable.

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