What they said
We appointed OWA in May 2018 and they have successfully, and without interruption, moved our website to their hosting servers; they have also carried out a programme of security testing to ensure we are fully compliant with GDPR. OWA provide us with regular and exceptional communications with their technical team, working closely with Lawrence, their business manager.
The OWA team has taken the time to really understand our challenges. This way of working has given us confidence in the OWA team and a new insight into what is technically achievable and how new online innovations could improve our membership services … always explained by Lawrence in a way we understand! Their help desk system is also easy to use and ensures we are kept up to date on the progress of all work which, to date, has all been delivered on time.
Tim Rose, assistant general secretary (services), Nationwide Group Staff Union
About Nationwide Group Staff Union
The Nationwide Group Staff Union (NGSU) is an independent trade union representing some 12,500 members. It is the sole trade union recognised by the Nationwide Building Society Group for collective bargaining and is a Trades Union Congress affiliate.
The NGSU was formed in 1990 following the amalgamation of the Anglia Building Society Staff Association and the Nationwide Building Society Staff Association. More recently, the Portman Group Staff Association, the Staff Union for Dunfermline Building Society and One Union Regional Brands have all transferred engagements to NGSU.
The structure of the union is democratic and its work focuses on protecting and promoting the interests of its members according to policies agreed at national conference.
Our History with Nationwide Group Staff Union
Oxford Web Applications was appointed to work with the Nationwide Group Staff Union in May 2018 and has successfully relocated, evaluated, upgraded and maintained its website since then.
We provide NGSU with access to our helpdesk system and work closely with the project team on ideas and website innovations to constantly improve the services NGSU provides to its members.